First, we believe in a well-designed user experience (UX) and user interface (UI), and that good design patterns can significantly reduce the time required to train users on software.
Our UX/UI design makes the software intuitive and easy to navigate, which means that users can quickly learn how to use the software without the need for extensive training. A clear and organized interface with logical workflows and simple interactions helps our users to understand how to perform tasks and achieve their goals within the software.
Additionally, our UX/UI design reduces the likelihood of errors and mistakes, saving time and frustration for both the user and the trainer. By providing clear instructions, visual cues, and feedback, users can quickly identify and correct errors, reducing the need for additional training or support.
Our Pillar 2 Module will also offer a wizard and knowledge base to help users learn how to use the software. The knowledge base includes many resources, such as articles, tutorials, videos, and potentially community forums.
Additionally, TaxModel offers live training sessions, webinars, and certification programs to help users deepen their knowledge and skills. These resources are available for free or for a fee, depending on the type of training.
If you have questions or issues using the Pillar 2 Module, you can also contact TaxModel’s customer support team for assistance. They offer various support channels, such as email, phone, and chat, depending on your plan and location.